Mobile Sales & Service Technician Hybrid - US

Mobile Sales & Service Technician

Full Time • Hybrid - US
Benefits:
  • Bonus based on performance
  • Company car
  • Competitive salary
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Training & development
About PIRTEK USA / PIRTEK GLEN ALLEN
PIRTEK is proud to be the nation’s leading provider for on-site hydraulic and industrial hose assembly and replacement. Our success is driven by a team of dedicated franchise partners and team members.

Who We’re Looking For
PIRTEK is hiring for a Hydraulic Hose Service & Sales Technician to service, assemble, and install hydraulic and industrial hoses for a diverse customer base in varying environmental conditions. This is a messy job that requires manual labor and on-call hours, so dedication and grit are essential. Hourly Base Pay, Plus Incentive Pay Based on Monthly Sales Targets (focus on rewarding great work and results)

We are looking for highly driven and self-sufficient individuals with excellent communication and customer service skills. Our most successful Technicians:
·        Are natural problem solvers, focused on safety and efficient solutions
·        Are mechanically inclined
·        Enjoy working with their hands
·        Shows a passion and perseverance through their work and customer service

Hydraulic and industrial hose experience is NOT required! Each Hydraulic Hose Service & Sales Technician is provided complete training on industry knowledge, PIRTEK processes, safety standards, and how to operate your purpose-built mobile service unit. PIRTEK also provides support through a 24/7 hotline for Technicians to ask technical questions.

Job Description
Responsibilities
·     Adhere to all industry and PIRTEK safety standards
·     Carry out service calls & sales visits in your local area, expected make sales calls when not servicing equipment
·     Remove worn or broken hoses before fabricating and installing the new replacement
·     Input service details into the online database to create accurate invoices 
·     Develop relationships with new and existing customers
·     Maintain mobile service unit, tools, and equipment
·     Ensure customer satisfaction by resolving issues on-site and conducting frequent follow-up visits
·     Participate in the rotating On-Call schedule
·     Perform other related duties as assigned

Work Environment
You will be operating out of a PIRTEK Service & Supply Center in a purpose-built mobile service unit – a workshop-van that is outfitted with all the machinery needed to cut and crimp hydraulic hose and fittings. Tech will supply their own hand tools or owner will stipend the new employees to purchase their hand tools in support of their onboarding.
·     Service locations may differ in terrain, noise level, temperature, common amenities available, etc. 
·     Oil, grease, lubricant, and other “messy” substances are frequently used
·     On call duty to support 24/7 service, rotating schedule with other techs
·     Required weekly sales calls targets (new and current customers), adjusted based on work load each week

Skills & Abilities Needed 
·     Sit, stand, kneel, bend, and/or stoop from moderate to extended periods
·     Mechanically inclined – consistent use of hand tools & specialized equipment is required
·     Good communication skills (verbal and written)
·     Ability to navigate through customer objections to identify needs and execute sales
·     Self-motivated & positive attitude through difficult jobs
·     Able to work individually and as a team
·     Lift up to 50 pounds 
·     Can safely & lawfully drive a large work van

Qualifications
·     High School diploma or GED
·     Driver’s License with clean driving record
·     Experience not required but will be a plus, in industrial development & construction, automobile/ marine/ field mechanics, or a related industry
·     Ability to pass a background check
·     You will be required to travel for training to FL as part of the onboarding (5 days of training and testing, all travel expenses are no cost to you / air, hotel, food, retail car), there will be other training initiatives during the onboarding with our staff as preparation to the FL training and learning the role (you are paid during all training using the step payrate below). 

Benefits
·    Starting Hourly Rate: $29.00, step rate during onboarding process
·    Post onboarding 4-7 weeks (based on the pace your abilities): $27.00
·    Post HQ training and passing certification with +85% score: $29.00 (net 4 week to 8 weeks based on your abilities)
·    Overtime paid after 40 hours weekly, time and half hourly rate
·    Commission incentive starts with escalating payout post $21k in monthly sales
·    Certified training programs & 24/7 support hotline
·    Company vehicle (you will take the van home) & phone
·    Paid Time Off: 2-weeks PTO, 1-week Sick Days
·    Career advancement & promotions from within as company grows

Flexible work from home options available.

Compensation: $60,000.00 - $70,000.00 per year




This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PIRTEK Corporate.

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Company Values:

Environment & Safety
Our highest priority is the safety of our staff & customers.
Respect
Treating our staff & customers as we would wish to be treated.
Honesty & Integrity
To operate with honesty & integrity in all our business dealings.
Accessibility & Response
Prompt service & ongoing communication guaranteed.
Customer Service
Superior customer service, communication & reliability.
Products
Consistently improving products & services, adding value for our clients.
Knowledge
Continually providing knowledge & innovative solutions to our clients.
Image & Presentation
Uphold professionalism & be a proud ambassador of a global organization.